PH90’s Terms and Conditions
Please review these terms carefully before using PH90. They explain your rights, responsibilities, account obligations and the conditions that apply to your use of the platform.
Review the main rules below before reading the full policy.
Age and Eligibility
PH90 is intended only for adults aged 21 and above in the Philippines. You must provide accurate information and complete any required verification. Accounts may be restricted or closed if eligibility details are false or cannot be confirmed.
Deposits and Withdrawals
Deposits and withdrawals are available in PHP, subject to the payment options, account checks, limits and processing conditions shown on the platform. Promotional funds may require the stated wagering requirement before a withdrawal request can be completed. Always check the current transaction instructions and applicable terms before confirming a payment.
Bonus Terms
Every PH90 bonus has its own eligibility rules, expiry conditions and wagering requirement. Read the promotion details before opting in. Bonus abuse, duplicate accounts, misleading activity or attempts to bypass the rules are not allowed, and affected rewards may be cancelled under the current promotion terms.
Account Security
Each player may maintain only one account unless the current rules expressly state otherwise. Keep your username, password, payment details and verification information private, and use a strong password. You are responsible for activity carried out through your account, so contact Customer Service promptly if you notice anything unusual.
Fair Play Policy
Games must be used as intended and according to their individual rules. RNG games rely on randomised game systems, while live, sports, fish and other products follow their own published operating rules. Tampering, automation, unauthorised software, technical interference and any attempt to manipulate an outcome are prohibited.
Prohibited Activities
Do not use PH90 for fraud, money laundering, hacking, collusion, chargeback abuse or any other unlawful activity. Suspicious transactions or irregular play may be reviewed, and access, balances or promotional benefits may be limited in line with the applicable rules and legal requirements.
Contents
By registering, logging in, playing, depositing or requesting a withdrawal, you confirm that you have read and accepted the applicable PH90 terms. Please read the complete policy before using the services. If anything is unclear, contact the support team for assistance.
01 General Terms
[PH90](https://ph90live.asia) is an online gaming platform serving Philippine users. These terms form the agreement between the platform and each user, together with any game-specific, promotional, privacy or payment rules that apply to the service being used.
Using any platform service means you agree to follow these terms and the rules displayed for the relevant product. This includes account access, games, deposits, withdrawals, promotions and support features. If you do not accept any part of the agreement, do not use the service.
Scope of Application
- These terms apply to the PH90 platform and the services made available through it.
- The same user, account, security and responsible gaming requirements may also apply when you access the service through supported mobile applications or related platform interfaces.
- Third-party game providers may impose additional rules, instructions or restrictions for their products. Review the relevant game window and provider information before playing.
- PH90 may revise these terms, policies or service details when necessary. The latest version displayed on the platform will apply from its stated effective date, subject to applicable law and any required notice.
These terms are written in clear English for Philippine adults so users can review the main conditions, account responsibilities and safer play expectations before participating.
02 Account Registration and Eligibility
To open and use an account, you must meet the eligibility requirements and submit truthful, complete information. An account may be reviewed, restricted or closed if the registration details are inaccurate, misleading or cannot be verified. Any balance decision will follow the applicable terms and legal requirements.
Registration Requirements
- You must be at least 21 years old to register and use the platform.
- Provide a valid mobile number and any other contact or verification details requested during registration.
- Use your real name and accurate personal information when creating and verifying your account.
- Confirm that you have read and accepted the PH90 terms and conditions before using the services.
- Agree to the responsible gaming requirements for 21+ players. Review the latest PH90 terms before using any games, account features or promotions.
One-Account Policy
Only one account is allowed per player. Duplicate accounts, shared account details or attempts to use multiple accounts may lead to account restrictions or cancellation under the current platform terms.
KYC Verification
Identity or account verification may be required before selected account services, including withdrawals. Any verification request will follow the current platform requirements and applicable terms.
- Valid government-issued identification or another accepted identity document, when requested
- A recent selfie or other verification image, when required during the review
- Accurate registered payment and account information, where applicable
03 Deposits and Withdrawals
Use only the payment options displayed in your account or at checkout. Transactions are handled through available platform channels and remain subject to the applicable terms, verification checks and processing conditions.
Deposit Rules
- Deposit limits, minimum amounts and available payment options may vary. Check the deposit screen for the current PHP requirements before confirming a transaction.
- Any daily or transaction deposit cap shown in your account applies at the time of the deposit and may change under the current platform terms.
- Deposit crediting times can vary depending on the selected payment channel, system checks and account status. A transaction is not considered complete until it appears in your account balance.
- Deposits must come from a payment method registered to the account holder. Third-party funding may be rejected or returned after review.
- Any applicable transaction charge, limit or processing condition will be shown by the selected payment provider or in the current payment terms.
Withdrawal Rules
- The minimum withdrawal amount, if applicable, is shown in the withdrawal section of your account before you submit a request.
- Daily or transaction withdrawal limits may apply and are displayed according to the current account and payment conditions.
- Withdrawal processing times depend on verification, the selected payment channel and operational checks. No fixed completion time is guaranteed.
- A withdrawal may remain pending while an active bonus, wagering requirement, identity review or other account condition is being checked.
- Withdrawals must be sent to an eligible payment method registered to the same account holder, subject to the platform's verification requirements.
Additional checks may be carried out where a transaction or account activity requires review. A withdrawal can be placed on hold temporarily during verification, so keep your personal and payment details accurate and up to date.
04 Bonuses and promotions
Read the full terms for every bonus or promotion before opting in. Each offer may have its own eligibility rules, wagering requirement, claim period, game contribution and withdrawal conditions.
Deposit bonuses
A welcome or first-deposit offer may be available to eligible new users when listed in the current promotions area. Any bonus must be claimed and completed according to its published wagering and validity requirements; availability is not guaranteed.
General Bonus Rules
- Each promotion states its own wagering multiplier and qualifying conditions. Check the current offer details rather than relying on a standard multiplier.
- A bonus balance and deposited funds may be used according to the order and contribution rules stated in the relevant promotion.
- Not every game or category necessarily contributes to bonus wagering. Review the qualifying-game list and contribution rates before playing.
- Some offers cannot be combined. The applicable promotion terms determine whether another bonus may be claimed while an existing offer is active.
Reasons a Bonus May Be Cancelled
- Claiming or using a promotion through duplicate accounts or in breach of the one-account rule
- details of bonus abuse, coordinated play, manipulation or other activity that violates the promotion rules
- Requesting a withdrawal to an unauthorised or third-party payment account
- Submitting false, incomplete or misleading information to qualify for an offer
05 Game Rules
Follow the applicable game, account and responsible gaming rules whenever you use the platform. These requirements apply consistently to all eligible players.
General Gaming Rules
- Every game has its own rules, features, payout information and participation conditions. Read the instructions in the relevant game window before placing a wager.
- Random-number-generator games use the result produced by the game's system. Players cannot alter or predetermine the outcome.
- If a technical fault affects a game or transaction, the relevant records and system logs will be reviewed. Any correction or settlement will follow the current game and platform terms.
- If your internet connection drops before, during or after a game, the game history and server records will be checked. Where supported, an interrupted game may resume after you log in again; contact Customer Service promptly if the result or balance appears incorrect.
- Betting limits are set separately for each game.
Special Rules for Fishing and Action Games
Games such as Money Coming and Ocean King Jackpot may involve decision-making and strategy, but outcomes remain uncertain because RNG technology may still apply. Play within your limits and do not treat skill-based features as a guarantee of winning.
Special Blackjack Rules
When playing single-deck Blackjack, card counting and the use of unauthorised software are strictly prohibited. If this activity is detected, any related winnings may be confiscated in line with the platform rules.
06 Prohibited Activities
PH90 prohibits certain activities to help maintain a fair and secure gaming environment for all members. Breaching these rules may lead to account restrictions, cancelled transactions or other enforcement action.
- Using PH90 for money laundering or other illegal movement of funds
- Attempting to hack, phish or launch a cyberattack
- Creating multiple accounts to claim bonuses or other benefits
- Using auto-betting bots, scripts or unauthorised software in games
- Making dishonest arrangements or colluding with other players
- Using the PH90 brand name or logo without permission
- Collecting, sharing or misusing another member's personal information
- Attempting to identify or exploit weaknesses in PH90 systems
If you take part in any prohibited activity, PH90 may suspend or close your account without prior notice and may withhold or confiscate the related balance, subject to applicable rules and law. Where necessary, the matter may also be referred to the appropriate authorities.
07 Responsible Gaming
PH90 places responsible gaming at the centre of its player policies. Gaming is intended for entertainment only, not as a way to earn guaranteed income. Use the available controls to keep play manageable and seek support if gaming starts to affect your finances, relationships or daily life.
Set Personal Limits
- Set daily, weekly or monthly deposit limits
- Set a maximum session duration
- Take a cooling-off break from gaming
- Use the self-exclusion option
- Receive reality-check reminders
For more information, visit [PH90](https://ph90live.asia/) and review our Responsible Gambling Responsible Gaming page.
08 Privacy and Data Protection
PH90 treats the protection of personal information as a priority. The platform states that it uses 256-bit SSL encryption to help protect information handled through its services.
How Information Is Collected and Used
- Information provided during registration is used to manage your account and deliver related services.
- Payment details are not shared with third parties except where disclosure is required for lawful processing or compliance.
- Gaming and transaction history is retained for PH90's internal operational, security and support purposes.
- Information may be disclosed to the relevant authorities when required by law or a valid legal obligation.
For the full details, please read our Privacy Policy privacy policy page.
09 Account Closure and Suspension
PH90 may temporarily suspend or permanently close an account in the situations described below.
Possible Reasons for Account Suspension
- There is a suspected breach of the terms and conditions
- Required KYC verification has not been completed
- A financial transaction appears suspicious or irregular
- The account presents a security risk
- The account holder asks for the account to be closed
What Happens After an Account Is Closed
After an account is closed, any eligible balance, excluding bonuses, may be returned within seven business days. However, funds may be forfeited if the closure results from a breach of these terms or other platform rules.
10 Changes to These Terms and Updates
PH90 may revise part or all of these terms and conditions when necessary. Any update will be handled through the notice and publication process set out below.
- For material changes, notice will generally be provided at least seven days before the revised terms take effect.
- Change notices will be sent to your registered email address or mobile number
- The latest update date will be displayed on the PH90 website so users can check which version is currently applicable.
- Continuing to use the services after an update takes effect indicates acceptance of the revised terms.
- If you do not agree with the updated terms, you may request the closure of your account.
To stay informed about the latest platform terms, subscribe to the PH90 newsletter or review this page regularly. Promotional conditions and service details may also be subject to current terms.
11 Dispute resolution
If a concern arises between PH90 and a member, we aim to resolve it through clear and constructive discussion. The dispute process below explains the usual escalation path.
Dispute Resolution Process
- Step 1: Raise the concern directly with Customer Support.
- Step 2: If you are not satisfied with the support team’s response, request that the matter be escalated to management.
- Step 3: The PH90 dispute resolution team will review the case within 72 hours.
- Step 4: If the matter remains unresolved, independent third-party mediation may be considered.
Complaint Time Limit
Complaints involving a specific transaction or game result must be submitted within 30 days of the relevant event. Claims submitted after this period may no longer be accepted.
12 Contact Information
If you have questions about these terms and conditions, please contact us through the available support channels. The PH90 support team is available 24/7 to assist Philippine users in English.
- Email: [email protected]
- Live Chat: Select the chat icon in the lower-right corner of the website
- Support hours: 24 hours a day, 7 days a week
- Typical response time: Within five minutes
